Remote help desk
Routine remote troubleshooting for covered computers, email, supported business applications, printers and connectivity during the business support hours in your agreement. Included routine support has no per-ticket fee.
Gateway Dynamics solutions
Managed IT services
IT management and technical support to help maintain dependable systems, support users and resolve technology issues.
Keep your technology moving forward.
- IT resource management and technical support
- Network visibility and maintenance
- Support coordinated with physical security systems
Managed IT Professional
Keep your team working. Make IT costs predictable.
Get everyday technical support, proactive device care and one local technology partner for your business. Gateway Dynamics helps manage your computers, cloud accounts and network with a clear monthly plan that grows with your team.
1 computer per userRoutine remote support5 network devices at 1 location
Starting at
$99/user/month
5-user minimum · from $495/month
One-time onboarding from $499
Request an IT quoteWhat’s included
Proactive computer care
24/7 automated health monitoring for one supported Windows or Mac computer per user. Scheduled operating-system and supported application updates, disk-space checks and device inventory help keep your team working.
Endpoint protection
Standard managed endpoint-protection tooling is included for covered computers, with security-alert review during business support hours. We help configure device security settings and investigate reported suspicious activity.
Microsoft 365 or Google Workspace
Administration of one supported business tenant, including user accounts, access permissions, email configuration and multifactor authentication setup. User onboarding and offboarding are included; subscription licenses are purchased separately.
Network & vendor coordination
Health monitoring and routine remote configuration support for up to 5 compatible network devices at one location. Coordinate with your internet, software and hardware vendors when an issue needs their assistance.
Backup oversight & technology planning
Review alerts from an existing supported backup service, provide a monthly health summary and hold a quarterly remote technology review. Backup software, storage, restore projects and disaster recovery are scoped separately.
Pricing that grows with your team
Your monthly base is $99 multiplied by your covered user count, with a minimum of 5 users. Each user includes one supported computer; extra computers and infrastructure are priced separately.
- Additional supported computer
- $25 / computer / month
- Server monitoring & scheduled patching
- From $99 / server / month
- Additional network device
- $15 / device / month
- Additional location: up to 5 network devices
- From $99 / location / month
- Managed backup, advanced security or onsite support
- Custom quote
Example: 10 users with 10 computers and up to 5 network devices at one location start at $990/month. Add 2 extra computers and 1 server for monitoring and scheduled patching, and the starting total is $1,139/month, plus onboarding and applicable licenses.
Clear service coverage
The plan covers routine remote support and administration of supported, enrolled systems. Business support hours and response commitments are defined in your agreement. Automated monitoring runs 24/7; after-hours assistance and onsite work are available by separate agreement.
Hardware, Microsoft 365 and Google Workspace subscriptions, specialist application licenses, backup software and storage, migrations, major projects, incident recovery and compliance assessments are quoted separately. Server add-ons cover health monitoring and scheduled patching; application administration and recovery require a separate scope.
Final pricing, supported systems, billing and cancellation terms are confirmed in a written service agreement. Applicable taxes are additional. For businesses combining IT and physical security, we can coordinate this plan with Fusion Monitoring and account for overlapping network coverage in a combined quote.
One partner for your business technology.
Tell us about your team, devices and goals. We’ll put together a clear Managed IT quote.
Designed for your site
Tell us about your property, existing equipment and goals. Our team can discuss installation, integration and support options for your environment.
Discuss your projectBasic troubleshooting
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